Politique de remboursement

We have a 15-day exchange policy for broken unused items, which means you have 15 days after you've receiving your item to inform us of the discrepancy and you will be issued a new item with our deepest apologies. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To be eligible for a return, you must provide photo proof of damaged item.

To start a return, you can contact us at maisonbri.lifestyle@gmail.com. 

You can always contact us for any return question at maisonbri.lifestyle@gmail.com and we will be happy to discuss all concerns!

Returns
We will notify you once we’ve inspected your request, and let you know if the return was approved or not. If approved, you’ll be notified and sent a new product within 10 business days. If we no longer have the item, or one to supplement we will provide a full refund. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at maisonbri.lifestyle@gmail.com.